Terms of Service
Last updated: October 11, 2026
Applications are not offers
Submitting an application through hiralatera.com does not constitute an offer of employment or engagement. Applications are reviewed at our discretion. Advancing through interview stages does not create any contractual obligation on Latera's part until a written engagement agreement is signed by both sides.
Background check
Applicants who progress to placement must consent to a standard background and reference check appropriate to the role and jurisdiction. Falsified information, undisclosed criminal history material to the role, or refusal of the check is grounds for withdrawal.
Contractor status
Latera team members are independent contractors, not employees of Latera or its clients. US-based contractors are engaged on a 1099 basis; international contractors are engaged directly by Latera and paid via Stripe or another payout method Latera designates. Contractors are responsible for their own taxes, benefits, and equipment except where otherwise agreed in writing. Contractors are paid weekly, every Friday, for approved hours worked in the preceding Saturday–Friday pay period, via Stripe or another payout method Latera designates.
Intellectual property
All work product created by a Latera contractor for a specific client engagement is assigned to that client on delivery. Contractors retain no rights in the deliverables, other than the right to reference the work as a portfolio credit where the client permits. Pre-existing tools, templates, and know-how remain the contractor's property and are licensed to the client only as needed to use the deliverables.
Confidentiality
Contractors, clients, and Latera each agree to keep the other party's non-public information confidential during and after any engagement, other than as required by law or as needed to perform the services.
Client terms
Packages. Latera offers flat monthly packages (currently Starter, 5 hours/week; Part-time, 20 hours/week; Full-time, 40 hours/week), with optional specialist add-ons and extra hours billed at the package's rate. Current prices are listed at hiralatera.com/#pricing or in your written quote.
No fee until match. You pay nothing until you approve a matched VA in writing (email is fine).
Billing. Once you approve your match, your package is billed monthly in advance through Stripe, by card or bank payment. Extra hours and add-ons are billed with the next monthly invoice unless agreed otherwise. Unpaid invoices may pause service.
Minimum term. Each engagement has a 1-month minimum.
Replacement. If your VA isn't the right fit within the first 30 days after your match starts, Latera will source and introduce a replacement at no extra charge.
Cancellation. After the 1-month minimum, either party may cancel with 30 days' written notice. Service and billing end at the end of the notice period; prepaid amounts for the final period are not refunded unless Latera ends the engagement for reasons other than your breach.
Payments to VAs. Latera engages and pays your VA (via Stripe or another payout method Latera designates). You do not pay the VA directly.
Termination
Either the client or Latera may end an engagement as described under Client terms (30 days' written notice after the 1-month minimum). Latera may replace a contractor at any time if performance, conduct, or fit warrants it. Fees for work already performed remain payable.
Governing law and dispute resolution
These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these terms or any engagement will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Miami, Florida. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own costs unless the arbitrator allocates them otherwise.
Contact
Latera · A part of Aurelius Technologies · hello@hiralatera.com · (818) 278-2175 (call, text or WhatsApp)